WEBSITE TERMS AND CONDITIONS FOR USE. THESE TERMS AND CONDITIONS APPLY TO THE USE OF THIS WEBSITE AT http://www.elitegamespeed.com BY ACCESSING THIS WEBSITE, FILLING OUT A FORM OR PLACING AN ORDER, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
USING THIS WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS REGARDLESS OF WHETHER OR NOT YOU CHOOSE TO REGISTER WITH US OR ORDER FROM US. IF YOU DO NOT ACCEPT THESE TERMS, DO NOT USE THIS WEBSITE.
The www.elitegamespeed.com website is operated by:
Elite Gamespeed NEPA
509 Glenn St
Scranton, Pa 18509
By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.
INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or order products or services on http://www.elitegamespeed.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.
We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
USE OF YOUR INFORMATION
Your information will enable us to provide you with access to our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyze the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
DISCLOSURE OF YOUR INFORMATION
The information you provide to us may be accessed by or given to third parties some of whom who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfill or deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at email@example.com.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cancellation and Returns Policy
CANCELLATION AND RETURNS POLICY
If you wish to cancel your order for products:
you can notify us by email to firstname.lastname@example.org before your items have shipped;
if your items have already shipped, you can return items for any reason at any time within 14 days of receipt for a full refund or exchange minus shipping and handling. The costs of returning goods to us are the responsibility of the customer.
Upon receipt of the goods we will give you a full refund of the amount paid minus shipping and handling or an exchange credit as required. The rights to return items will not apply to products that have been customized specifically for you or in the event that the product has been used or in the case of DVDs opened. Defective DVDs will be exchanged.
CANCELLATION POLICY FOR CAMPS, CLINICS, BDAY and FITNESS PARTIES.
You can cancel your registration for Camps and Clinics and other events requiring pre-registration before one week prior for a refund minus 25% of the fees paid. Fees paid for meals and/or housing are non-refundable. After one week prior to the event a cancellation will forfeit all fees. Birthday and Fitness parties are non refundable once the the reservation is booked, due to the facility space commitment to the party. This policy is strict since we financially commit to the coaches, accommodations, and outside facilities.